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Return Policy
- Stocked Home Touch Design items can be returned for credit within 90 days of purchase. The client is responsible for return shipping to the original location.
- Items sold in full cartons must be returned in their original packaging.
- All returns must be securely packed, and we cannot credit broken, damaged, or installed tiles.
- Custom or special orders, as well as accessories, are not returnable or cancelable.
- Returns must be pre-authorized with a Return Goods Authorization (RMA). Installed items are non-returnable.
- Contact Customer Service to initiate the RMA process.
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